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Support

We keep what we built or secured for you working. We watch up to five of your systems, fix failures by the next working day, keep your website up to date and send you one report a month on enquiries, bookings, revenue and cost per booking. Your Google and Meta ads can be added on.

How you get it. Support starts after a Build or Protect.

Book a 20-minute callAsk a question

Price

From €450 a month

Who it is for

Businesses that want whoever built their systems to keep them working:

  • Your website, bookings or payments matter every day, and nobody inside the business looks after them.
  • You have had a Build or Protect from us and want it kept that way.
  • You want one monthly figure for the upkeep, and one report that says what came in.

What is included

  • Up to five of your systems watched: your website, forms, bookings, payments, automations and the connections between them
  • Failures fixed by the next working day
  • Your website kept up to date: content changes, software updates and every form tested
  • One report a month: enquiries, bookings, revenue and cost per booking
  • After Protect: your website and email scanned again every week, and a fix that slips reopened as ours
  • The client portal, with Automation, Reporting, Knowledge base and Compliance
  • Ads add-on: Google Ads, Meta or both, reviewed every month against a written checklist
  • Ads add-on: the sales Google or Meta credits to your ads checked against your invoices
  • Ads add-on: built on your own ad account, so it stays yours

The price

  • Support

    €450 a month

    Up to five systems watched and kept working, and one report a month.

  • Ads add-on

    +€400 a month

    On top of Support: your Google Ads and Meta accounts managed. You pay for the ads yourself, straight to Google or Meta.

Each price is fixed and agreed in writing before we start.

How it works

  1. Step 01

    We list what we look after

    Up to five systems, named in writing, with how each one is checked and who to tell when it fails.

  2. Step 02

    We watch it and fix it

    Each system is checked on a schedule. When a check fails or you raise a ticket, we fix it by the next working day, and the ticket shows when it was answered.

  3. Step 03

    You get one report a month

    Enquiries, bookings, revenue and cost per booking, read from your own systems and set out on one page in your portal.

  4. Step 04

    Support from the founder

    Oscar Cobbe, the founder, knows your setup. He scopes, builds and supports the work.

Questions

What counts as one system?
Anything we keep working for you: a website, a booking system, a payment flow, an automation, or a connection between two systems. Up to five are included.
Can we take Support on its own?
No. It starts after a Build or Protect.
What does the ads add-on cover?
We review your Google Ads or Meta account, or both, every month against a written checklist. We compare the sales Google or Meta credits to your ads with your invoices, and check your tracking against real activity. You pay for the ads yourself, straight to Google or Meta.
What about the compliance work?
After Protect, Support scans your website and email every week and reopens any fix that slips. A full compliance assessment, a data protection impact assessment (DPIA) or ISO 27001 readiness is separate work at a fixed price.

Running today

  • Smart Space

    We built and look after smart-space.ie, where customers book their installer as they pay.

    See the work

  • SmartCare Living

    We built and look after smartcareliving.ie, where every enquiry is sent separately to four places.

    See the work

  • Our own automation runner

    The scheduled jobs we run retry when they fail, then open a ticket for a person.

Guides on this

Book a 20-minute call

Tell us how the work is done today. We tell you what to change first, and which price applies.

Book a 20-minute call

Everything else we sell

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